Legal rights
Avoid scams and rip-offs, get a fair deal and fight back if things go wrong. We explain your rights in many situations and advise what to do next.
Buying goods & services (32 reports)
Letters that get results (4 reports)
Neighbours & property (6 reports)
Features
-
Auctions online
Be familiar with the rules and wary of the traps. read more
-
Disputes Tribunals
They're a very useful way to settle consumer grievances. read more
-
Car buying guide
Everything you need to know about buying new & used cars! read more
-
Consumer protection
The Consumer Guarantees Act is there to protect consumers. read more
Calculators & tools
Consumer News 
- Vehicle licence labels and fines 23 Feb 2010
- New online auction rort 05 Nov 2009
- Unsolicited goods 07 Sep 2009
