Legal rights
Avoid scams and rip-offs, get a fair deal and fight back if things go wrong. We explain your rights in many situations and advise what to do next.
Features
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Auctions online
Be familiar with the rules and wary of the traps. read more
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Disputes Tribunals
They're a very useful way to settle consumer grievances. read more
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Car buying guide
Everything you need to know about buying new & used cars! read more
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Consumer protection
The Consumer Guarantees Act is there to protect consumers. read more
Calculators & tools
Consumer News 
- New online auction rort 05 Nov 2009
- Unsolicited goods 07 Sep 2009
- Your rights if airlines reschedule 02 Sep 2009
