Some members have been in touch with us about what to do about their AMI insurance policies – particularly if they’ve received a renewal notice for their policies.

This issue mainly affects AMI policyholders outside of Christchurch because policyholders in Christchurch have few options for changing insurer because little new insurance is being offered there currently.

We think there’s no reason for alarm. The government’s back-up financial support package for AMI means that the company can continue to carry on as normal and pay out claims and continue to service existing policyholders and seek new business.

The financial support from the Crown is a last resort and will only be called upon if AMI’s financial resources become too low for it to operate as a prudent insurer or if the government feels it needs to step in. AMI has paid the government an establishment fee of $15 million for setting up the financial support package.

Breathing space

It gives AMI a breathing space to look at options for bringing in new capital or selling its existing business or parts of it. AMI in some ways was “too big to fail” and any collapse would have created unnecessary panic and possibly jeopardised the rebuilding of Christchurch.

There are no risks to current policyholders while the government support package exists.

AMI’s mutual structure – it’s owned by its policyholders – is one of the reasons why its premiums are often lower than some of its competitors. It also had an A+ financial-strength rating by the international insurance ratings agency AM Best before the earthquakes struck, which has now been lowered to A-. The new rating reflects the government’s support package.

Some other insurance companies have expressed outrage at the AMI “bailout” and are no doubt angling to attract some of AMI’s current customers. That’s their right as competitors but you should look carefully at what they are offering.

Check premiums as usual

Our usual advice is to check round with other insurers when your premium comes up for its annual review. This is more important than ever because most insurers’ premiums are likely to rise for house and contents, and car insurance following the earthquakes in Christchurch and Japan.

If AMI – or another insurer – increases its premiums substantially at the time of your annual review or advises you of a premium increase, then of course you see if you can get the same cover at a better price from another company. But in our view there’s no need to do anything before then.

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Member Comments


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AMI premiums Posted by: R&L H-K Chch 02 Jun 2011 8:10pm

We were astounded to find that our new premiums from AMI for the year starting mid-June 2011 were only 7% (house) and 4% (contents)more than the last year's premiums.

Does Consumer think that this is reasonable in light of the need for the Govt guarantee etc? My impression is that AMI needs to review the affordability and sustainability of their premium setting.

Great service Posted by: Suez 02 May 2011 9:44pm

I went with AMI because I heard great things about their service. I have found them excellent, and will not change companies. The other insurers angling to pick up their customers aren't as well regarded for their service.

Not even sliphtly nervous Posted by: Elderlybloke 01 May 2011 8:12pm

After 40+ years with AMI , I am happy to stick with it .
The Government did a "protection" thing for PSIS during the Muldoon era, to prevent a rush to withdraw funds.
A problem caused by mismanagement by Union Secretaries getting control

That got sorted out
This AMI event is nowhere near as serious.
There is a Government guarantee,IF it is required.
However if you read the letter that AMI have sent out you will see that is an very unlikely to be needed.

AMI thats us the policy holder Posted by: Druby 01 May 2011 11:24am

Our family has been with AMI since it was SIMU Mutual over 30 years ago and we have been treated well over this period. We joined because it is a kiwi business and we must support what is ours. Loyalty cannot be bought, it is earned by being the best.

Loyal to AMI Posted by: Stay fair 30 Apr 2011 2:07pm

I also think AMI is a great company. Been with them for years, had excellent service and claim handling in that time, and really hope they pull through. AMI is the sort of company that deserves helping, and anyway, it's OURS.

It is MY company Posted by: Don P Locke 30 Apr 2011 10:37am

My company because it is mutually owned by policyholders and that means profits are not going overseas.I like my money going into a Kiwi product.

Best insurer we've ever dealt with Posted by: Heathcliffe 30 Apr 2011 9:23am

AMI gives prompt personable service. They are so easy to deal with - and NO overseas call centres! AMI's prompt efficient NZ-based service is worth heaps more to us than any risk that they might fold. Our hearts sank when we heard that someone else might try to buy them, and that other companies are trying to knock them off.

Stick with AMI Posted by: Andrew Thompson 29 Apr 2011 10:22pm

If you are still "nervous" change your
payment frequency to monthly, then if they do roll-over you have not lots a years premium.

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