
A US-bought heating pad overheated and failed.
Earlier this month we highlighted the dangers of purchasing electrical products – mainly mobile phone chargers – from Kiwi internet-auction sites and discount retailers. These were products that required an adapter to plug into local electrical outlets.
We’ve come across another case where an electric heating pad was bought from a US-based internet shopping site. The pad was designed for the 120-volt electrical system in the US and came with a standard American plug.
The unit was plugged into the local 230-volt supply via a plug adapter. Not surprisingly, the heating pad overheated and failed. Fortunately the smoking heat pad was noticed before it caused a fire, but it could have been potentially lethal.
The heating pad was probably not at fault because it was designed for the lower voltage US system and marked as such. It should never have been plugged into our electricity supply.
Our advice
- Don't buy electrical products from overseas.
- Any electrical product you buy should plug directly into a wall socket and not need an adapter. If you have bought an appliance that needs an adapter, don't use it – and make sure you get a full refund from the supplier as well.
More information
- Energy Safety: www.energysafety.govt.nz
More from consumer.org.nz
- Unsafe electrical products - our earlier news item
Member Comments
Got a question or comment on this topic? Share your views and experiences with other Consumer members...
To add a comment you need to be a member of consumer.org.nz. Login or Join.
Read what our members have to say close
To save money on essentials and make buying decisions easy, you can't go past Consumer. We're proud to have over 65,000 members all enjoying our independent information online or in Consumer magazine.
Here's what some of them say...
"Just wanted to let you know that I find your site excellent! Easy to find my way around, everything at my fingertips - just a click away.
I only took out a 3 month membership as I wasn't sure but it is actually really easy to use and if I want it on paper I can print the
reports. Thanks again".
Denise Watkinson - Waitakere
"My mother (74) got a renewal letter from her insurance company for her car insurance, wanting $570. After reading
your article on car insurance, I contacted one of the companies you recommended, who quoted her $318 for the same
level of cover. I just wanted to stay thank you very much for your article, as it has saved my mother a substantial amount of money".
Adrian Lane - Kapiti Coast
"I've been a member to the magazine since 1997 and enjoy reading it a lot. I've found lots of helpful information on different issues...
Thank you for being so helpful".
Peter Kovalenko - Porirua
"I have been a member of the Consumer NZ for 20 or more years and have enjoyed much reliable advice.
I turn to their tests before making significant purchases".
Lyndal Print – Auckland
Join Consumer now and make your decisions easy on a huge range of products and services
- Over 500 reports, plus interactive tools and calculators
- Independent advice from NZ's trusted source of information
- Join over 65,000 members who help us get all NZers a fairer deal




I have two items that I believe fit in this category. They are:
Golf GPS (purchased in Australia)
Heated vest (rechargeable) - purchased locally
How do I know whether these items are safe?