The Heated Clothes Rack Company has gone into liquidation and can no longer provide refunds, repairs or replacements. Please see our updated notice for more information.

The problem
Due to a manufacturing fault the electrical insulation of the clothes rack may fail, leading to a risk of fire.

Details
Drybars heated clothes rack, batch numbers 912, 917, 921 and 932. The batch number can be located on the back of the control box.

Sold at The Heated Clothes Rack Company, Mitre 10, Bunnings, Designer Direct stores and selected home shows.

What to do
Unplug and stop using the clothes rack immediately. If you purchased the clothes rack from Mitre 10, Bunnings or Designer Direct, return it to the nearest store for a full refund.

If you purchased the clothes rack from The Heated Clothes Rack Company, call 0800 379 2277 to arrange the collection of the product.

Call 0800 379 2277 with any queries.
 

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