- Shop around. Rental companies will compete on deals, depending on the location and the season. You'll save money if you book well in advance.
- Be prepared before you reach the rental counter. If you've booked online, print out your quote and the terms and conditions. Make sure you understand the main costs and know the insurance cover you need.
- Check the car thoroughly when you first pick it up.
- Return the vehicle in good time. Penalties for late returns rack up by the hour, and you'll need time to check over the car when you return it.
- Check your credit-card bill when you get home, and question any unusual charges.
NZ rental car accreditation
Rental companies are regulated by the Transport Services Licensing Act. Companies are required to hold an operator's licence and their vehicles must have a certificate of fitness. This is different from a warrant of fitness.
Around 130 rental car companies belong to the Rental Vehicle Association of New Zealand. Members must follow a code of ethics. You can post a complaint about a member via the association's website.
Twenty-two rental companies are also endorsed by Qualmark - an organisation that assesses the quality of New Zealand tourism businesses.
More information
- Qualmark: www.qualmark.co.nz
- Rental Vehicle Association of New Zealand: www.rentalvehicle.co.nz
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