Highlights of this report



Find out which brands of laptops rated best. Read more



Which brands of desktops were most reliable? Read more



How satisfied were tablet owners with their new "toy"? Read more

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Which brands of computer can you rely on? And which retailer has the best reputation for looking after its customers?

We asked members to tell us about their computers – and with more than 11,000 responses to our survey, we've got the answers you need to shop with confidence.

Find out which desktops, laptops, and computer retailers our members preferred. And how happy are the owners of tablet computers with their purchase?