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Which brands of computer can you rely on? And which retailer has the best reputation for looking after its customers?

We asked consumer.org.nz members to tell us about their computers – and with more than 12,000 responses to our survey, we've got the answers you need to shop with confidence.

Find out which desktops, laptops, and computer retailers our members preferred. Plus, see our separate report on printer reliability.

Highlights of this report


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Desktop computers


Which brands of desktops were most reliable? Read more

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After-sales service


Which retailers provide the best after-sales service? Read more

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Laptop computers


Find out which brands of laptops rated best. Read more

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