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I bought a Canon 350D in August 2006 and only bought a 2 year warranty. It recently stopped working and i have received a quote from Canon for over $750 to repair - PCB Main Assembly (this is not through any fault of my own). Am i covered under the CGA for this repair? I see on the table it says 5-10years life expectancy for a digital camera. Thanks for your help.
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I purchase a 42 inch plasma TV from a major NZ retailer who does not normally sell TV's. After 2 years 7 months it stoped working. The importer and Next Electronics have told me the parts to repair are no longer avaibale and there is no support from the manufacuter in China. Under the Consumer Guarantee Act I think I have a valid claim on the retailer but I am unsure what to actullay claim. Any ideas please.
Are retail stores compelled to offer laybys?
Some stores exempt sale stock from being put on laybys - is this legal?
Back in July I signed up for a property course where the tutor said we would recieve 6 group 2-3 hour tutorials over the next 12 months including 3 in the first 6 months plus one-on-one consults. We are up to nearly 4 months and have no tutorials and have been given no indication to when the first one will be. I have asked a couple of times when the course will commence and am told when there are enough people to run it. This was very expensive and now we need the money refunded. I have asked for the refund and have recieved an email informing me that refunds are not given. What am entitled to?
I purchased a Logitech sound dock in May, returned it in July as the 10 hour battery wasn't charging and two months later the replacement is doing the same thing.
The company is refusing to refund me and wants to send it away for fixing (one week). I don't want this system any more as I no longer trust the brand. I've asked for a completely different system for the same value.
Do I have the right to one?
I purchased a section in a new subdivision and inspite of checking it all out with the council who said it was totally clear to build on I have since found they held a geotechnical report saying the land is soft fill and now council say it must be excavated out to a depth of 1 metre. Had I known this I would not have bought the section. Do I have any recourse against the council?
I brought Tempur Pillow Medium size from Home Show based on the sale staff's recommendation.
There were no notice or no staff told, that pillow was not refundable or exchangeable due to hygiene policy.
After one night sleep, the pillow is not right for me and I had to see my chiropractor.
I went to the store to get exchange for a smaller size, but my request was declined because of the hygiene policy.
Without prior notification, does the store legally refuse to my exchange request?
Tempur pillows can take time to settle into. I persevered for a month.
I now have two tempur pillows because that happened to me also.
Also depends on who you get as a shop assistant. I have been able to exchange one after one night.
I have also been able to "try" a shop pillow for the night also returning it the next day.
Hence I did sleep on tempur pillows for 4 years but now I use a feather pillow.
I found that Tempur pillows also get hot in summer
I purchased a dell xps laptop for home use in June 2008 for $2300. The warranty finished now 3 months ago. Last week it failed and I rang dell and they said since its out of warranty i'll have to pay $950 to get the motherboard replaced. Am I covered by the CGA? please advise