Disputes Tribunals are a very useful way to settle consumer grievances. They hear disputes over faulty goods or workmanship, pricing, fencing of boundaries, car accidents, and loss or damage to other property.

The tribunals are cheap and easy to use, have few delays and no lawyers. There's a referee to make sure you get a fair go, and who must try to resolve issues on the wider basis of natural justice.

In this article, we explain how the tribunal works, your rights at the hearing, and how to file a case.