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When you’re on the verge of losing your home, the last thing you want is to get into a battle with the financial services company you’ve engaged to help you get back on track.

But that’s what happened to Auckland-based Jackie Smith. When her family finances hit rock bottom because of unexpected costs from a property do-up, she jumped at the chance of help from financial services company enableMe.

Instead she was stung with a $2800 bill plus interest for advice and services which included much that could be had for free.

Highlights of this report


Paying for a budget


Jackie's personal banker spotted several pitfalls in enableMe's suggested budget. Read more

Patented formula


A standard internet-based mortgage calculator will show you the same benefits. Read more

Our advice


Tips for choosing a financial adviser, and where to get financial advice. Read more

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