Got a question or comment on this topic? Share your views and experiences with other Consumer members...

To add a comment you need to be a member of Login or Join.

Powershop prices up 10% in one year Posted by: Tramper 24 Aug 2011 8:09pm

The powerswitch graph should indicate an increase of 1o% at least. Their summer power rate increased from 22.11 to 24.30 cents. While still good it shows the end of Powershop's golden summer with the consumer.

Powershop has no gas . . . Posted by: Harvey Wilson 19 Aug 2011 1:31pm

. . . but had it, I would change to it from Genesis.

Annual Rebates/Dividends Posted by: Gerald 10 Aug 2011 12:34pm

Looking at Powerswitch, there doesn't seem to be any comment or mention of those companies which provide annual rebates or dividends. I presume that these are not accounted for in the rates given in Powerswitch? However, in that case, the price differentials may be cancelled out by the rebates or dividends provided to customers, thereby giving false reason to switch providers.

Reply 1: Posted by: Consumer Staff 11 Aug 2011 11:40am

Hi Gerald,

Thanks for your comment.

The rebates to which you refer are lines rebates. These are dividends paid out to customers from their local lines company, and passed on via power retailers. As such, you will receive this annual payment no matter which retailer you are with. We don't include it on Powerswitch because it makes no difference to any potential savings.

Kind regards,

Benjamin Telfer
Online Content Coordinator

Reply 2: Posted by: Marcin Sosnowski 02 Feb 2012 7:32am

Are you sure?
Powershop does not charge line rental separately, as far as I can work out.

Reply 3: Posted by: Kirstie Prangley 03 Sep 2012 3:44pm

They do now if you are a low user :(.

Reply 4: Posted by: Bigmal 29 Sep 2013 8:55pm

King Country power does pay a dividend to its customers.

power shock from contact Posted by: RNZ 05 Aug 2011 10:18pm

Just had a power shock from contact
they only actually read about every 98 Days!
and so the catch up shock came
i am moving
too bad about the 22%
i am over contact

well done Consumer Posted by: Paul H Dahl 05 Aug 2011 8:48am

I attribute the recent offer from Contact Energy to give a 22% prompt payment discount to the combined consumers reaction to the pricing and service insufficiency of the energy providers nationally.
lets keep the pressure on them!!

ELGAS poor service Posted by: Paul H Dahl 05 Aug 2011 8:43am

As a result of the 13 June Earthquake our hot water cylinder broke!
We decided to go to gas to mitigate the loss of services again and again following earthquakes.
After consulting with the 4 local LPG suppliers and having Elgas appeared the cheapest but their driver would not park his/her truck on the street to deliver the bottles. We had waited for a week following the application being approved before the service centre advised this. The service centre folk were pleasant but tardy in their responses generally.
Rockgas had simply no problem with their truck and delivery and admin service was spot on. However they are the most expensive, but they may react to market forces as the parent power company did, and lower prices to keep us..

Switching from LPG to piped gas Posted by: Mrs Chappie 02 Aug 2011 11:10am

We have just switched from LPG to natural gas, as we worked out that we would save $450 per year! Our plumber/gasfitter pointed out that while LPG used to be a cheaper option, currently if you used more than 4 cylinders per year, it was far more expensive. We were sorry to leave Elgas, as we were very happy with the service, but the savings drove our decision. I went online and checked out how many kilojules we used, and did it all properly before switching. I did hear recently that there may be more LPG available soon, making the price potentially cheaper again, but we are happy with our decision. At least we won't have to keep checking to see whether the red arrow has moved across, and we won't have to remember to phone Elgas, so that is more convenient.

Happy with Contact Posted by: DianeG 31 Jul 2011 11:30pm

We've been with Contact for 10yrs now and more than happy with their service. We have shifted properties numerous times over the 10 years and never had a problem.