Our survey took place in May 2013: 10,278 Consumer members rated their electricity supplier; 2399 rated their reticulated (piped) gas supplier; 1186 rated their supplier of 45kg cylinder gas.

Electricity

Key

Gas table

Guide to the tables

Suppliers listed are those for whom we received at least 30 responses. The number of responses is shown in brackets.

  • Overall performance shows the percentage of survey respondents who rated their supplier's performance as "good" or "very good".
  • Billing is rated on clarity and explanation of charges.
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