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Previous: Making a complaint
Previous: Making a complaint
We purchased for over $8000.00 an Aiku rimu dining table and 6 leather chairs. The table was damaged on arrival plus it has delaminated since and the top has split. Aiku Furniture promise and promise that they will get this fixed and we have waited over four years (AND ONLY USED THE TABLE 3 TIMES) now to find that the company refuses to fix this and told us this week by email that they are closing down and we purchased from Hazelwoods who have also closed down so we are out of pocket over $8000 and will have to have the repairs done at our own cost, so much for the Fair Trading Act. Anyone do not buy any Aiku product as they do not back up there 10 year guarantee, and you won't be out of pocket like we are. It is not fair and we have no come back for product provided to us damaged an unusable, which took us years to save for a product we thought would last us a life time...
Today, we were about to make a purchase of a dining table and chairs for a few thousand dollars. The price tags were marked "Original price" and underneath, a price which represented a discounted price of 15%. underneath the second price was a remark saying "15% off.and 15 months interest free.
My question is, am I entitled to a reduction of 15% off of the second price? Is this a consmer issue on misleading pricing?
Thank you.
Are retailers allowed to have prices on their goods in Australian dollars only? I assumed that the price noted on the tag on clothing must be the NZ price, in spite of the fact that it had AU next to it, then got a nasty shock when I went to the checkout. Under severe time pressure, and feeling embarrassed, I bought it anyway. The shop assistant said that they were not allowed to put the NZ price on goods that did not arrive with it already noted on the tags.
A cataloge was sent out rececntly for the month of July2009( 5 days before July advertising products and prices.I rang to order one of the products from the cataloge July issue,placed the order only to be rung back and told there had been a misprint with regards to the product.What happens there?Should I be able to still get the product at the advertised price?
No. An advertisement is not an "offer" for you to accept. It is an "invitation to treat", so your offer would be to ring up to order, and their acceptance is taking your money and sending out the product. Without offer and acceptance there is no contract, so by advertising a misprint they haven't breached any contract between you.