A warrant of fitness for gyms
There's no law requiring gyms to have adequate facilities or trained staff, but there is a voluntary standard that many gyms have signed up to.
Called the New Zealand Register of Exercise Professionals, it's a joint initiative between the fitness industry and the Government-funded industry training organisation Sfrito.
To be registered, a fitness centre has to meet certain standards. The staff have to be properly trained and qualified, and they have to regularly upskill. The gym has to provide a safe environment for you to exercise in, and to have a complaints procedure. It is also bound by a code of ethics that means it has to treat you fairly and can't use high-pressure or misleading sales tactics.
If a gym isn't registered, it may still provide a safe exercise environment, but there's no guarantee that all staff are qualified or that a complaints process is available.
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