11jun-internet-banking-hero

How safe is online banking? We look at how banks protect you and what you can do to protect yourself.

While we love internet banking for its convenience, there's a trade-off between convenience and security. This fine – but crucial – line has to be walked by all banks that offer online banking.

We surveyed 11 banks to find out how they protect their customers.

Highlights of this report


Bank security


What the banks are doing to protect customers. Read more

Self protection


Frauds to watch for, and how to protect yourself. Read more

Smartphone security


Ways to protect yourself if you use your phone for online banking. Read more

Join Consumer now and make your decisions easy on a huge range of products and services

  • Over 500 reports, plus interactive tools and calculators
  • Independent advice from NZ's trusted source of information
  • Join over 65,000 members who help us get all NZers a fairer deal

from just $28

Join now
Read what our members say