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Electronics  

Internet providers

Updated: 23 Dec 2009
Internet-providers-hero

Our annual survey reveals which Internet Service Providers are loved and which are loathed.

If you’re looking at changing ISPs, the experience of customers is an invaluable guide. More than 15,000 of our members rated their ISP for overall performance, customer service, connection problems and more.

Find out which ISPs rated tops for 2009.

Highlights of this report

Internet-providers-highlights1

Broadband satisfaction

How the broadband ISPs in our survey rated for overall satisfaction. Read more

Internet-providers-highlights2

Customer service

Ratings for phone help, online help and in-home set-up. Read more

Internet-providers-highlights3

Problems

Disconnections, slow speeds, unexpected charges & billing problems. Read more

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