Letter disputing an ATM withdrawal

[Date]

Dear ...

[account number]

Enclosed is a copy of my most recent bank statement. It shows a withdrawal from a [name the bank] ATM at [name the place] on [give the date].

I did not make this withdrawal [give reference number], nor did I lend my card to anyone else.

On the date of the transaction I was elsewhere [give details of where]. I have not lost my card or revealed my card number to anyone so I am at a loss to know how this transaction took place. However, I am sure it is not the result of anything I have done.

Please investigate this matter and send me a revised statement as soon as possible.

Yours sincerely

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