Highlights of this report


Poor workmanship


Requiring the tradesperson to put it right. Read more

Final notice


Regarding the non-completion of work. Read more

Damages to property


When a tradesperson creates the damage. Read more


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Read what our members say

Letters-about-services-hero

Use these draft letters as a guide when you need to put your complaint about services in writing.

Knowing what to write in a letter of complaint can be difficult. Use our letters as a guide for complaints about poor workmanship, excessive charges after a quote was given, delays in service and more.