Highlights of this report


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Reliability and satisfaction


Which brands of printers rated best for reliability. Read more

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After-sales service


How the retailers compared. Read more

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About our survey


More than 8800 members completed our survey. Read more


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Which brand of computer printer is the most reliable? And which printer retailer gives the best after-sales service?

Find out with our latest survey of printer reliability. Nearly 9000 online members told us about printers they'd bought new since 2007.

Plus, see our separate report on computer reliability.