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What to look for in a rest home, with a free downloadable checklist. Read more


List of homes investigated

We're compiling a list of rest homes which have had complaints investigated. Read more


Assessing needs

Understanding the needs assessment and financial assessment. Read more

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  • Serious failings uncovered in a number of rest homes
  • We're calling for mandatory reporting on key indicators of care


The majority of rest homes are falling short.

The death of a resident at Feilding's Wimbledon Villa rest home is being investigated by police. The resident died in February after being admitted to hospital following an attack by another resident at the 27-bed dementia-care facility.

A subsequent inspection by the Ministry of Health found the home had breached the conditions of its certification by failing to inform the Director-General of Health of the death. The inspection report also criticised the facility manager who it said had "limited knowledge and understanding of aged care".

The report, only recently released by the ministry, also disclosed that a previous visit by health officials in February 2012 identified "serious concerns" about the actions of a registered nurse who subsequently resigned. The district health board began monitoring the home "intensely" with on-site visits until December.