We are compiling a list of rest homes which have had complaints investigated by the Health and Disability Commissioner, Ministry of Health, a district health board or coroner.
Our table shows the homes we currently have information about. To tell us about other homes, please contact us.
| Facility | Owned by | Investigated by | Date/s of investigation | Findings/link to report |
| 2011 investigations | ||||
| Brightwater Home, Palmerston North | Presbyterian Support Central | Ministry of Health | February 2011 | See our report. |
| Metlifecare Coastal Villas, Paraparaumu | Metlifecare Limited | Ministry of Health | February 2011 | See our report. |
| 2010 investigations | ||||
| Forrest Hill Continuing Care Complex | Forrest Hill Retirement Home | Ministry of Health | January 2010 | See our news item. |
| Karina Rest Home, Palmerston North | In process of being sold | Ministry of Health | October 2010 | See our report. |
| Lyndswood Rest Home, Wellington | Bernadette Enterprise | Ministry of Health | October 2010 | See our report. |
| Ons Dorp Care Centre, Auckland | Dutch Village Trust | Ministry of Health | May 2010 | See our report. |
| Lindsay Unit, Ross Home and Hospital, Dunedin | Presbyterian Support Services Otago | Ministry of Health | December 2010 | See our report. |
| St Andrews Village, Auckland | Auckland Presbyterian Hospital Trustees | Ministry of Health | October 2010 | See our report. See also Health and Disability Commissioner report. |
| Summerset by the Park, Manukau City | Summerset Care | Ministry of Health | July 2010 | See our report. |
| West Harbour Gardens Residental Care, Auckland | Terra Nova Homes | Ministry of Health | June 2010 | See our report. |
| 2009 investigations | ||||
| Alexandra Rest Home, Wellington - inquest into resident's death | Village at the Park Lifecare (operator at time of death) | Coroner Garry Evans | Coroner's report issued March 2009 | Delay of resident's treatment linked to inadequate staffing. |
| Eastcare Residential Home, Hamilton | Kaylex Care | Ministry of Health | June 2009 | See our report. |
| Huntleigh Home, Wellington | Presbyterian Support Central | Ministry of Health | November 2009 | See our report. |
| Jervois Private Hospital, Auckland | Terra Nova Homes | Ministry of Health | November 2009 | See our report. |
| Johnsonvale Home, Wellington | Johnsonvale Home Trust | Ministry of Health | September 2009 | See our report. |
| Kimihia Home and Hospital, Huntly | North Waikato Care of the Aged Trust | Ministry of Health | March 2009 | See our report. |
| Kintala Lodge Rest Home, Hamilton | Liberty 2000 | Ministry of Health | November 2009 | See our report. |
| Norfolk Court Rest Home, Dargaville | Norfolk Court Rest Home | Ministry of Health | March 2009 | See our report. See also Health and Disability Commissioner report. |
| Norman Kirk Rest Home, Upper Hutt - inquest into resident's death | Oceania Care | Coroner Garry Evans | Coroner's report issued December 2009 | Injuries sustained by resident linked to inadequate staffing. |
| Regency Home and Hospital, Auckland | Bosnyak Lifecare Management | Ministry of Health | August 2009 | See our report. |
| Rose A Lea Rest Home, Palmerston North | J & B Wenmouth | MidCentral District Health Board | Closed by DHB, November 2009 | www.midcentraldhb.govt.nz |
| Rossmore Rest Home, Auckland | Happy Rain | Ministry of Health | January 2009 | See our report. |
| Tui House, Auckland | Tui House | Ministry of Health | February 2009 | See our report. |
| Village at the Park, Wellington | Village at the Park Care | Ministry of Health | November 2009 | See our report. |
| Wattle Downs Rest Home, Whanganui | Wattle Downs Holdings | Ministry of Health | February 2009 | See our report. |
| 2008 investigations | ||||
| Belhaven Rest Home, Auckland | Belhaven Limited | Ministry of Health | Closed by Ministry, July 2008 | |
| Edmund Hillary Retirement Village, Auckland | Ryman Healthcare | Ministry of Health | October 2008 | See our August 2009 report. See also Health and Disability Commissioner report. |
| Manurewa Private Rest Home and Hospital, Auckland | Ultimate Care Group | Ministry of Health | August 2008 | See our October 2009 report. |
| Summerset Care, Upper Hutt | Summerset Care | Ministry of Health | November 2008 | See our August 2009 report. See also Health and Disability Commissioner report. |
| Villa Gardens Home and Hospital, Christchurch | Oceania Care Group | Health and Disability Commissioner | October 2008 (two investigations) | See the Health and Disability Commissioner reports: report one; report two. |
| 2007 investigations | ||||
| Lester Heights Hospital, Whangarei | Radius Residential Care | Ministry of Health | May 2007 & December 2007 | See our October 2009 report. |
| Oakhaven Hospital, Whangarei | Radius Residential Care | Ministry of Health | May 2007 & December 2007 | See our October 2009 report. |
| Potter Home, Whangarei | Radius Residential Care | Ministry of Health | May 2007 & December 2007 | See our October 2009 report. |
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