
Without security software your computer's in danger from hackers, viruses, spyware and spam. Data could be corrupted or destroyed, passwords or credit card numbers stolen from your system or your internet connection could be hijacked.
You need to protect your computer - either with a single product (a security suite) or a combination of separate products.
Suites vs individual components
The advantage of a security suite is its ability to protect with just one product - you only have to learn one program. A suite also reduces software conflicts between different programs. However, it can be let down by one poor component, and loading more software to fix this may conflict with the suite.
Choosing standalone components requires four products. There are free products, but you won't receive manufacturer support. The savings may be worth the hassle for intermediate or advanced users.
What to look for
If you're considering buying a security suite, here are the features to look for:
Update cost
Regular updating is essential. Updates can be downloaded from the manufacturer's website. Find out whether there's an extra cost for this. Some products offer free updates for the first year, then charge an annual fee. Others supply free updates indefinitely.
Blocking
- Pop-up blocking stops pop-up windows from loading. These windows often contain adware or viruses.
- Ad-blocking stops images and scripts typically used in advertising.
- Cookie-blocking stops small text files containing information being allowed into your computer.
Content filtering
Also known as parental control software, this allows websites to be blocked using whitelist, blacklist, or heuristic controls. For more information, see our test of net filtering software.
Identity theft and phishing protection
Phishing sites are designed to look like legitimate websites such as banks or online shops in the hope you will enter your credit card or bank details. Many security suites block sites known to be involved in phishing or identity theft.
Instant Messaging (IM) protection
Detects viruses contained in messages sent using tools such as Yahoo Messenger or MSN Messenger.
WiFi protection
Allows you to manage your wireless security and detect any unauthorised access. This feature may only work with certain brands and models of wireless routers.
Game mode
Allows playing games or viewing entertainment over the internet while maintaining security. This can activate automatically when launching an online service and does not interrupt or impact the service.
Help
Decide what level of support you need. Most security suites have comprehensive help functions, tutorials, and online assistance. But if things go wrong, is email contact enough or would you prefer personal assistance via a helpline? Don't assume a helpline is free, even if it uses an 0800 or 0508 number. You may have to pay for support and assistance.
Scan on install
Ideally, you'll be installing your new software on a virus-free and spyware-free computer. If not, look for software that scans your computer before it installs, or one that updates and scans immediately after installation.
Remote file check
Allows you to send a copy of a suspected infected file to the software developer's lab for diagnosis.
Scheduled scan
The software can be set to scan specified folders or files at regular times.
Archive scan
Downloaded files are often compressed or archived to save space. Archiving hides the properties of the threat the security software looks for. This special scan finds them.
System slowdown
Security suites are notorious for slowing down your computer - and some are worse than others. We hear of many consumers loading system-hungry security programs on to older machines that then grind to a standstill. Some users are so frustrated they end up removing the suite: that’s money down the drain and it exposes your computer to risk.
Before you buy:
- Check the suite's minimum system requirements. If your PC only just meets those, look for something else.
- Some manufacturers offer free downloadable limited-time trial versions. This can give a good indication of what effect the suite will have on your computer’s performance.
Read what our members have to say close
To save money on essentials and make buying decisions easy, you can't go past Consumer. We're proud to have over 65,000 members all enjoying our independent information online or in Consumer magazine.
Here's what some of them say...
"Just wanted to let you know that I find your site excellent! Easy to find my way around, everything at my fingertips - just a click away.
I only took out a 3 month membership as I wasn't sure but it is actually really easy to use and if I want it on paper I can print the
reports. Thanks again".
Denise Watkinson - Waitakere
"My mother (74) got a renewal letter from her insurance company for her car insurance, wanting $570. After reading
your article on car insurance, I contacted one of the companies you recommended, who quoted her $318 for the same
level of cover. I just wanted to stay thank you very much for your article, as it has saved my mother a substantial amount of money".
Adrian Lane - Kapiti Coast
"I've been a member to the magazine since 1997 and enjoy reading it a lot. I've found lots of helpful information on different issues...
Thank you for being so helpful".
Peter Kovalenko - Porirua
"I have been a member of the Consumer NZ for 20 or more years and have enjoyed much reliable advice.
I turn to their tests before making significant purchases".
Lyndal Print – Auckland
Get full access to this report - Join now!
Buy this report
for$9.95
and enjoy
7 days' access
Enjoy access to
ALL Consumer reports
from just $25
- Over 500 reports, plus interactive tools and calculators
- Independent advice from NZ's trusted source of information
- Join over 65,000 members who help us get all NZers a fairer deal



