Guide to the tables
Our mystery shop took place in September 2011 and was funded by the Ministry of Health. We looked at whether operators complied with some of the guidelines set out in the Australia/New Zealand standard AS/NZS 2635:2008. We did not attempt to assess compliance with all parts of the standard.
Operators in Auckland, Hawke’s Bay and Wellington have their locations noted to clearly identify the operator. A = no longer offers sunbeds (but did offer them at the time of our mystery shop).
Practices
Skin assessment should be done formally. Consent form should have information on specific areas of risk and should be read and signed by the customer. B = shopper had signed at previous treatment. Eye protection should be supplied. C = goggles broken. D = goggles didn’t form a tight seal. E = available for purchase. Follow-up session should not be within 48 hours. F = not recorded by researcher.
Warnings
Warnings should be posted in cubicles to inform customers about UV risks, high-risk groups, the need for eye protection, and the timing of a follow-up session. High-risk groups G = notice mentioned under-18s only. H = notice mentioned type 1 “fair skin”only.
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