09sep-travel-surcharge-hero

We think adventure tour operator Sundowners Overland’s advertising of its prices has been pushing the limits of what’s fair and reasonable.

Sundowners Overland offers tours along the mysterious and exotic Silk Road. Some of that mystery appears to apply to the pricing of its tours. A "currency surcharge" of over $2000 was added to a price advertised on its website and in its brochure.

Highlights of this report


Matthew's experience


It was a dream trip - but the currency surcharge was a nightmare. Read more

Out-of-date exchange rate


We don't see why accurate prices can't be quoted on the website. Read more

Low advertised prices


Who is accountable for the possibly misleading advertising? Read more

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