What are your rights when a moving company or courier loses or damages your possessions, or they are late?
When couriers arrive at your door, you seldom get a chance to inspect your delivered goods before you're asked to sign a form - and then they're off. What happens if you've been sent the wrong goods - or what you ordered is damaged?
We answer these questions, and explain your rights under the Carriage of Goods Act.
Highlights of this report
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