Most of your information is for makes and models for urban areas. I wanted to compare a Metro Wee Trad,Dante RU and Bronte Top Outlet RU.
I believe the wetbacks on the Firenzo are positioned differently to the Metro and wanted Consumer comments on which is more efficient, no such luck.

Hi,

Thank you all for your comments.

We acknowledge that our report has not met member expectations and that there are information gaps within our database. We apologise for these deficiencies.

Using your feedback, we are in the process of updating our database to be more comprehensive.

Thanks again for your comments, and we'll keep you posted on any developments around this.

Kind regards,

Benjamin Telfer
Online Content Coordinator

How am I supposed to make a decision based on these facts - and why on earth hasn't the feedback from all of us paying customers not been responded to???

Signed up expecting to see ;
Photos, general comments, how long they bank for, life expectancy etc.

I signed up for useful info ... where is it? This is a ripoff.

Hi,

Thanks for your queries.

Heat output data is still months away - if we can get it at all. This is because no one organisation within New Zealand has a complete list of these figures. They have to be obtained from each individual manufacturer. We are currently in the process of negotiating with the Home Heating Association to collect this information.

We apologise for the inconvenience.

Kind regards,

Bill Whitley
Technical Writer

I too am very disappointed that no heat outputs are listed, having just signed up online specifically for this article. If I could have seen people's comments I wouldn't have bothered subscribing, feel a bit ripped off which is ironic.

It seems that many of us feel the same way about the lack of useful information in this section and unfortunately it seems that Consumer is not taking real notice of our comments and no concerted effort is made to increase the service to us subsribers. Very unfortunate, will let my wallet do the talking.