Recalls hero default

Recall: B-Well steam sterilisers


Choose what’s right for you with confidence

Join today and get instant access to all test results and research.

The problem

Moisture may enter the electronics or power cable and could cause a short circuit or a high leakage current. There is a potential risk of burns, fire or electric shock.


Medela B-Well steam sterilisers

  • Affected models: 200.3377 or 200.3378 (on base of unit).
  • Article numbers: 008.0100, 008.0101, 008.0102, 008.0103, 008.104, 008.0121 and 008.0287. Sold between May 2012 and December 2013.

What to do

Stop using the steriliser immediately. Turn off at the socket outlet and unplug it.

Return the steriliser to the place of purchase for a full refund or contact Medela for further information:

  • Website:
  • Phone: 0800 503 553 between 9am and 5pm, Monday to Friday (Fisher & Paykel Healthcare is the distributor).
  • Email:

Password reset.

Thanks for requesting to reset your password. We've sent you an email with instructions on what you need to do. If you haven't received the email within the next five minutes please call us on 0800 266 786.


We just need to verify that this email address belongs to you. Please check your inbox. There should be a message from us where you can verify and activate your account.