Recall: Canon PowerShot SX50 HS compact digital camera
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The rubber in the viewfinder of some of some of these cameras may turn white after a short period of time. If this happens it indicates that a type of zinc (zinc bis) is present in the rubber. High temperatures and high humidity may contribute to the chemical reaction that causes the rubber to turn white.
Some Canon PowerShot SX50 HS compact digital cameras produced between 1 September and 15 November 2013. Affected cameras have these characteristics in their serial number:
(Example serial numbers of cameras that may be affected)
“69xxx1xxxxxx”, “70xxx1xxxxxx”, “71xxx1xxxxxx” (‘x’ can be any number)
If you own one of the affected cameras contact Canon customer support to have the camera inspected. The rubber section of the viewfinder will be replaced free of charge on affected cameras.
If you have come into contact with the rubber part of a viewfinder that has turned white, wash your hands and rinse your eyes with water as a precaution. Seek medical advice if symptoms develop.
This information is available to Consumer members only.