Survey
3 June 2021
Power company satisfaction survey 2021
Our latest electricity survey delivers a shocking result for one major power player.
“We make electricity easy and efficient, with competitive rates, friendly local service and flexible payment options.” That’s what Contact Energy boasts on its website. But our latest satisfaction survey found Contact’s customers weren’t quite as enthusiastic about the company’s performance.
Satisfaction rankings
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More help
- Utilities Disputes (formerly known as The Office of the Electricity and Gas Complaints Commissioner) To make a complaint about your supplier. Ph: 0800 22 33 40 www.utilitiesdisputes.co.nz
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