The problem

Apple has recalled their AC wall plug adapters for Mac and certain iOS devices. Affected Apple two-prong wall plug adapters may break and create a risk of electric shock if touched. Apple is aware of 12 incidents worldwide.

Details

Affected adapter
Affected adapter

The wall plug adapters being recalled were shipped with Mac and certain iOS devices between 2003 and 2015 and were also included in the Apple World Travel Adapter Kit.

An affected two-prong plug adapter has either four or five characters or no characters on the inside slot where it attaches to the main Apple power adapter.

Redesigned adapters have a 3-letter regional code in the slot (EUR, KOR, AUS, ARG or BRA). These do not need repairing.

The recall does not affect any other Apple AC wall plug adapters designed for Canada, China, Hong Kong, Japan, United Kingdom, United States or any Apple USB power adapters.

What to do

Redesigned adapter
Redesigned adapter

Customers should stop using affected plug adapters and exchange the affected adapters for new, redesigned ones.

Apple need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance.

Customers will need to choose one of the following options below: