Recalls hero default

Recall: Denon HEOS 1 Go Pack battery


Choose what’s right for you with confidence

Join today and get instant access to all test results and research.

Join Consumer Now

The problem

Denon has recalled its HEOS 1 Go Pack rechargeable battery. The battery cells in the battery pack may combust and cause a fire.


The battery packs were available from Denon dealers nationwide from 19 May 2015 to 18 July 2016.

Battery packs with serial numbers between 601G913517 - 601G914004 and beginning with 5xxGxxxxxx are affected.

What to do

Stop using your battery packs. Contact B&W Loudspeakers Ltd to organise replacement battery packs.

For more information, contact B&W Loudspeakers Ltd on 0800 255 800 or email

Information provided by Product Recalls — part of the Ministry of Business, Innovation and Employment.