Recall: Denon HEOS 1 Go Pack battery

The battery pack may combust and pose a fire hazard.

Recalls hero

The problem

Denon has recalled its HEOS 1 Go Pack rechargeable battery. The battery cells in the battery pack may combust and cause a fire.

16jul denon heos 1 go pack battery combined

The battery packs were available from Denon dealers nationwide from 19 May 2015 to 18 July 2016.

Battery packs with serial numbers between 601G913517 - 601G914004 and beginning with 5xxGxxxxxx are affected.

What to do

Stop using your battery packs. Contact B&W Loudspeakers Ltd to organise replacement battery packs.

For more information, contact B&W Loudspeakers Ltd on 0800 255 800 or email

Information provided by Product Recalls — part of the Ministry of Business, Innovation and Employment.

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