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Panasonic has recalled its Toughpad FZ-G1 tablets (Mk1 to Mk3) because the battery pack supplied with the product may overheat when in use. The battery pack could ignite and pose a fire risk.
Panasonic Toughpad FZ-G1 tablets (Mk1 to Mk3) with a rechargeable battery pack are affected.
Affected battery packs have the serial number FZ-VZSU84U.
Tablets with the following serial numbers are affected:
Remove the battery and use the tablet by plugging it into a power source.
If you’re using the tablet in the field, visit Panasonic’s website to download a BIOS utility upgrade that will allow safer use of the battery pack.
Panasonic are working on the cause of the issue and will contact customers for the next steps. For more information see Panasonic’s website or contact Panasonic New Zealand on 0800 868 442 or email firstname.lastname@example.org.
This information is available to Consumer members only.