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Recall: Panel heaters from The Warehouse, Mitre 10 & Goldair stockists

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The problem

Some panel heaters from The Warehouse, Mitre 10, Mitre 10 MEGA and Goldair stockists may overheat and could cause a fire.

If your panel heater looks like one of these, it could be affected.
If your panel heater looks like one of these, it could be affected.

Details

The following brands of panel heaters are affected and were sold from February 2016 to October 2017.

  • Goldair - sold nationwide at Goldair stockists
  • Living & Co - sold nationwide at The Warehouse stores
  • EcoSaver - sold nationwide at The Warehouse stores
  • Nouveau - sold nationwide at Mitre 10 and Mitre 10 MEGA stores
  • Number 8 - sold nationwide at Mitre 10 and Mitre 10 MEGA stores

All heaters with the following date codes are affected:

  • xx16 / xx17 (xx = week, e.g. week 49 is 4916)
  • 4615
  • 4715
  • 4815
  • 4915
  • 5015
  • 5115
  • 5215

What to do

Stop using your heater immediately. Check the rating label on the back of the heater control unit for the product identifiers above. To see the rating label you will need to remove the top 2 wall mounting screws and gently rotate the panel forward. Instructions are also available in a YouTube video.

For more information including instructions on how to receive a replacement heater, contact the CDB call centre on 0800 777 160 (open between 8.00am – 8.00pm Mon - Fri), or email recall@cdb.co.nz.

Information provided by Product Recalls — part of the Ministry of Business, Innovation and Employment.