The problem

Radio Systems Australia has recalled its detachable AC plug adapter insert sold with PetSafe and SportDOG products. The enclosure of some plug inserts may break apart while being unplugged from a power socket. This could expose live parts and cause an electric shock.

Details

Affected units include all batch codes ending: 09, 10, 11, 12, 13, 14 and 15.

Batch codes from 2016 are also part of the recall: 0116, 0216 and 0316.

The following products are affected:

  • SportTrainer® Remote Trainers - SD-425E, SD-825E, SD-1225E, SD-1825E

  • Rechargeable NoBark 10R Collar - SBC-10R-E

  • SportDOG SD-425E Adapter Accessory - SAC00-13980

  • SportDog 9Volt Power Adapter - to suit - SBC-10R RFA-106

  • SportTrainer 1200 m & 1600 m Add-A-Dog - SDR-AE

  • In-Ground Fence & Stubborn Dog In-Ground Fence Systems - PRF-3004W-20, PRF-3004XW-20

  • Stay + Play Wireless Fence™ & Extra Receiver Collars, Receiver Charger & Transmitter Adapter - PIF17-13478, PIF19-14186, PIF19-14011, RFA-14132, RFA-14133

  • Little Dog Deluxe In-Ground Fence - PIG20-11041

  • ScoopFree® Ultra & Original Self-Cleaning Litter Boxes - PAL19-14656, PAL19-14657

  • Passport™ Intelligent Cat Flap Small & Medium - PPA19-20558, PPA19-20559

  • Big Dog Rechargeable Bark Control - PBC17-13465

  • ScoopFree Power Adapter - RFA-392

What to do

If you have one of the products manufactured between 2009 and 2016, do not unplug it.

Call Radio Systems Australia on 0800 864 234 or visit its website to receive important instructions on how to remove the product safely. This process will also include a replacement plug insert.

Information provided by Product Recalls — part of the Ministry of Business, Innovation and Employment.