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If your landlord isn’t holding up their end of the bargain, you can call Tenancy Services for advice – 0800 836 262 (0800 Tenancy).
If you’re a Consumer NZ member, our expert advisers can inform you of your rights and what you can do.
Read about what to do if your landlord won’t make a repair.
The Healthy Homes Guarantee Act 2017 provides for regulations to be made that strengthen requirements for landlords to provide warm, dry homes for renters. Regulations are currently being developed and are expected to come into force in July 2019.
As a result of our investigation into the rental market in April 2018, we’re recommending other law changes to provide better protection for tenants.
Our free guide provides advice and tips on what you can do to make your home warmer, cosier and cheaper to heat.