The problem

Some of the internal, non-removable battery packs could overheat and result in partial burns to the PC casing.

Details

VAIO Fit 11A model numbers SVF11N18CGP and SVF11N18CGS released in February 2014. See sony.co.nz for details of how to check the product name.

What to do

  • If you have one of these models stop using it. Shut it down and unplug it from the mains.
  • Contact Sony New Zealand on 0800 766 969 (Monday to Friday 9am - 8pm).