Campaigns and rights hero
23 February 2017

Truck shop targeted the most vulnerable

Bestdeals fined $47k for not giving customers info.

A mobile trader that sold door-to-door in Auckland, Whangarei and Hastings has been fined $47,250 for not telling customers about their rights.

Bestdeals 4 You pleaded guilty to 19 charges under the Credit Contracts and Consumer Finance Act and Fair Trading Act. The company sold under the label Easylayby when it went door-to-door and also has a store in South Auckland called Super Mobile. Judge Aitken said it targeted the most vulnerable members of society, who could not pay for goods outright and for whom credit was not otherwise available.

Bestdeals broke the law by not providing over 1000 customers with a statement about their right to cancel the contract or apply for relief from unforeseen hardship. It also failed to provide some customers with a copy of their layby's terms and conditions.

The company's owner told the court he didn't know about the legal requirements.

Bestdeals is one of 11 mobile traders prosecuted by the Commerce Commission last year. It's investigating another 12.

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