Consumer NZ is pleased to announce WooHoo – NZ Tax Refunds has passed its strict accreditation programme to become Consumer Trusted.

WooHoo is the sixth business to become Consumer Trusted, following in the footsteps of 2degrees, Inspire Net, Powershop, Resene ColorShop and Shoe Clinic.

Consumer NZ’s Trusted programme is designed to advance the interests of New Zealand consumers. The programme recognises businesses that are committed to delivering fair and exceptional customer experiences beyond consumer law requirements. Cilla Hegarty, CEO of WooHoo – NZ Tax Refunds, said becoming a Consumer Trusted business was testament to the company’s commitment to providing exceptional customer experiences.

WooHoo - NZ Tax Refunds CEO Cilla Hegarty and director Aaron Hegarty with Consumer NZ's Derek Bonnar.
WooHoo - NZ Tax Refunds CEO Cilla Hegarty and director Aaron Hegarty with Consumer NZ's Derek Bonnar.

“We’re thrilled with receiving Consumer Trusted accreditation, which gives consumers confidence that our standards of service are second to none. It is independent proof that consumers can trust WooHoo as New Zealand’s preferred and fastest-paying tax refund company,” Ms Hegarty said.

Consumer NZ’s CEO Sue Chetwin said the Consumer Trusted programme was a way to encourage businesses to up their game when it came to good service.

“We were impressed with WooHoo’s attitude to its customers and its stand-out business practices, which consumers can rely on to get their tax refunds processed quickly and efficiently,” Ms Chetwin said.

Find out more about Consumer Trusted.