This month's questions involve a faulty iPhone, lifeless LEDs, and damaged deliveries.
This month's questions involve smoky hotels, malodorous waterbeds and elusive spare parts.
This month's questions involve quotes that exclude GST, a blame-shifting appliance retailer, and life jackets for dogs.
This month's questions involve an unexpected airfare downgrade, misleading fat-free labelling, and vacuum suction.
This month's questions involve a corroded trampoline, security for Apple products and tyre sizes.
This month's questions involve a television repair, "pint"-sized beverages, and a repairer’s lien.
This month's questions involve bag searches, a ring repair and communication in an emergency.
September 2017's questions involve a puppy purchase, a faulty Samsung TV and fire extinguishers.
August 2017's letters involve rodent-proof insulation, a duvet that doesn't match its description, and an inspection fee.
June 2017’s letters involve a $17,000 Audi, repaired boots and untasty cheese.
May 2017’s letters involve a saggy mattress, garment fibre labelling and road user charges.
December 2016’s letters involve a delayed repair, an unfit vacuum cleaner and an exploding light bulb.
November 2016’s letters involve a Samsung Note 7, a misleading quote and car insurance rights.
September 2016’s questions involve your rights when it comes to restocking fees and buying a car 'as is, where is'.
August 2016’s letters involve a defective vehicle report, a Windows 10 upgrade and an overseas online purchase.
June 2016’s letters involve a broken down scooter and a bank transfer gone wrong.
May 2016’s letters involve a layby sale, a faulty bike frame and a diamond ring.
December 2015’s letters involve solar power, imported pork and products that aren’t as described.
November 2015’s letters involve a smelly down coat, an expensive lens repair and recall processes.
September 2015’s letters involve a delayed installation and condensation on windows.
August 2015’s letters involve rodent damage, poor concert sound and faulty glasses.
June 2015’s letters involve a “pedigree” dog with arthritis and a damaged item bought online.
May 2015’s letters involve a cancelled extended warranty and foods without nutrition panels.
Our Consumer Advice Line is available to assist paying members with any consumer-related issue and non-paying members with issues regarding a Consumer Trusted business.