This month's questions involve smoky hotels, malodorous waterbeds and elusive spare parts.
This month's questions involve sticky deck stains, dodgy kettles, and damaged deliveries.
This month's questions involve an unexpected airfare downgrade, misleading fat-free labelling, and vacuum suction.
This month's questions involve a corroded trampoline, security for Apple products and tyre sizes.
This month's questions involve a television repair, "pint"-sized beverages, and a repairer’s lien.
This month's questions involve bag searches, a ring repair and communication in an emergency.
September 2017's questions involve a puppy purchase, a faulty Samsung TV and fire extinguishers.
August 2017's letters involve rodent-proof insulation, a duvet that doesn't match its description, and an inspection fee.
June 2017’s letters involve a $17,000 Audi, repaired boots and untasty cheese.
May 2017’s letters involve a saggy mattress, garment fibre labelling and road user charges.
December 2016’s letters involve a delayed repair, an unfit vacuum cleaner and an exploding light bulb.
November 2016’s letters involve a Samsung Note 7, a misleading quote and car insurance rights.
September 2016’s questions involve your rights when it comes to restocking fees and buying a car 'as is, where is'.
August 2016’s letters involve a defective vehicle report, a Windows 10 upgrade and an overseas online purchase.
June 2016’s letters involve a broken down scooter and a bank transfer gone wrong.
May 2016’s letters involve a layby sale, a faulty bike frame and a diamond ring.
December 2015’s letters involve solar power, imported pork and products that aren’t as described.
November 2015’s letters involve a smelly down coat, an expensive lens repair and recall processes.
September 2015’s letters involve a delayed installation and condensation on windows.
August 2015’s letters involve rodent damage, poor concert sound and faulty glasses.
June 2015’s letters involve a “pedigree” dog with arthritis and a damaged item bought online.
May 2015’s letters involve a cancelled extended warranty and foods without nutrition panels.
Our Consumer Advice Line is available to assist paying members with any consumer-related issue and non-paying members with issues regarding a Consumer Trusted business.