Power company

Flick Electric Co.

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Flick was the first electricity retailer to give New Zealand households access to wholesale electricity prices, letting customers take control of their power bills by grabbing low spot market prices.

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Trusted business pledge

Flick’s online tools and weekly billing helps consumers understand their electricity use and see how making small changes in the home can save money.

Flick is committed to giving New Zealand households an electricity retail experience they can trust. They offer highly competitive pricing and industry-leading customer satisfaction. Their unique, transparent models mean customers can accurately track their electricity use and know exactly what they are paying for. There are no fixed term contracts and no ugly break fees – just a fair power deal.

About Consumer Trusted

Consumer Trusted is designed to advance the interests of New Zealand consumers. By accrediting businesses committed to delivering fair and exceptional customer experiences beyond consumer law requirements we recognise stand-out business practices, provide consumers with confidence and lead the way in raising the standards of retail and service providers. All Consumer Trusted businesses comply with the Consumer NZ Code of Conduct (387 KB) based on 9 key principles. The programme Rules govern how the Code is assessed and compliance monitored. LEARN MORE

Advice and complaints

Sometimes things go wrong. Our advisory service is available to provide advice about issues or problems with any Consumer Trusted business. If you're a current Consumer member you can call us on 0800 266 786 or complete the Request for Advice form. If you’re not currently a member, call us on 0800 266 786, let us know you want to talk about a Consumer Trusted business and we’ll help you resolve the issue.