Funeral director

Lamb & Hayward

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Lamb & Hayward is a Canterbury-owned funeral director and is the only carboNZero-certified funeral home in New Zealand.

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Trusted business pledge

Lamb & Hayward are proud to be the Christchurch funeral company maintaining the reputation for leading service standards within the funeral profession. We are working with Consumer NZ to lift the industry standards in consumer protection and price transparency. They aspire to a level of excellence that is unmatched, providing their client families with a genuinely caring experience that includes trustworthiness in all aspects of their service.

Lamb and Hayward will coordinate a service that fits any budget or requirement and will provide a written quote at the arrangement meeting. They provide a Price Guarantee, so families can rest assured that there will be no hidden costs.

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About Consumer Trusted

Consumer Trusted is designed to advance the interests of New Zealand consumers. By accrediting businesses committed to delivering fair and exceptional customer experiences beyond consumer law requirements we recognise stand-out business practices, provide consumers with confidence and lead the way in raising the standards of retail and service providers. All Consumer Trusted businesses comply with the Consumer NZ Code of Conduct (387 KB) based on 9 key principles. The programme Rules govern how the Code is assessed and compliance monitored.

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Advice and complaints

Sometimes things go wrong. Our advisory service is available to provide advice about issues or problems with any Consumer Trusted business. If you're a current Consumer member you can call us on 0800 266 786 or complete the Request for Advice form. If you’re not currently a member, call us on 0800 266 786, let us know you want to talk about a Consumer Trusted business and we’ll help you resolve the issue.