Telecommunications services

Skinny Mobile & Broadband

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Skinny Mobile is a division of Spark New Zealand Trading Limited and uses Spark's 3G & 4G networks. Skinny only does prepay mobile plans. Skinny also offer prepay 4G wireless broadband and unlimited fixed connection broadband on a 12-month contract.

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Trusted business pledge

Skinny’s business rationale is to strip everything back. Customers only pay for what they actually want. Skinny says it's based on a model called common sense.

Going prepay means not being locked in with a contract. You get everything you need and nothing you don't, plus award-winning customer service.

About Consumer Trusted

Consumer Trusted is designed to advance the interests of New Zealand consumers. By accrediting businesses committed to delivering fair and exceptional customer experiences beyond consumer law requirements we recognise stand-out business practices, provide consumers with confidence and lead the way in raising the standards of retail and service providers. All Consumer Trusted businesses comply with the Consumer NZ Code of Conduct (387 KB) based on 9 key principles. The programme Rules govern how the Code is assessed and compliance monitored. LEARN MORE

Advice and complaints

Sometimes things go wrong. Our advisory service is available to provide advice about issues or problems with any Consumer Trusted business. If you're an existing Consumer member you can call us on 0800 266 786 or complete the Request for Advice form. If you’re not currently a member, call us on 0800 266 786, let us know you want to talk about a Consumer Trusted business and we’ll help you resolve the issue.