Telecommunications services

Skinny Mobile & Broadband

1 member review

Skinny Mobile is a division of Spark New Zealand Trading Limited and uses Spark's 3G & 4G networks. Skinny only does mobile and broadband, and it’s all prepay.

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Trusted business pledge

Skinny’s business rationale is to strip everything back. Customers only pay for what they actually want. Skinny says it's based on a model called common sense.

Being a prepay brand means not being locked in with a contract. You get everything you need and nothing you don't, plus award-winning customer service.

About Consumer Trusted

Consumer Trusted is designed to advance the interests of New Zealand consumers. By accrediting businesses committed to delivering fair and exceptional customer experiences beyond consumer law requirements we recognise stand-out business practices, provide consumers with confidence and lead the way in raising the standards of retail and service providers. All Consumer Trusted businesses comply with the Consumer NZ Code of Conduct (387 KB) based on 9 key principles. The programme Rules govern how the Code is assessed and compliance monitored. LEARN MORE

Advice and complaints

Sometimes things go wrong. Our advisory service is available to provide advice about issues or problems with any Consumer Trusted business. If you are an existing member you can call us on 0800 266 786 or complete the Request for Advice form. If you’re not currently a member - all you need to do is register as a Bronze member – this is completely free. Join now online and then complete the Request for Advice form or just call us on 0800 266 786 and we’ll do it all for you.

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