Triton Hearing is committed to ensuring you can access high-quality hearing health care, whatever your budget.
To provide the best possible outcome, Triton hearing care professionals thoroughly test your hearing and then work with you to determine the best solution for your needs, lifestyle and budget. “We consistently put our clients, and the best hearing solution for them, before anything else,” says managing director James Whittaker.
They offer free Hearing Health Checks and no-obligation free 10-day trials .
Consumer Trusted is designed to advance the interests of New Zealand consumers. By accrediting businesses committed to delivering fair and exceptional customer experiences beyond consumer law requirements we recognise stand-out business practices, provide consumers with confidence and lead the way in raising the standards of retail and service providers. All Consumer Trusted businesses comply with the Consumer NZ Code of Conduct (387 KB) based on 9 key principles. The programme Rules govern how the Code is assessed and compliance monitored. LEARN MORE
Sometimes things go wrong. Our advisory service is available to provide advice about issues or problems with any Consumer Trusted business. If you're a current Consumer member you can call us on 0800 266 786 or complete the Request for Advice form. If you’re not currently a member, call us on 0800 266 786, let us know you want to talk about a Consumer Trusted business and we’ll help you resolve the issue.
17 May 2016, Wal Marshall
Product use: 3 - 6 months
I twice requested copies of their hearing aid guide and each time I was promised a copy in the mail. Each time i got a letter listing their branches and no guide. Not sure if its just incompetence or they have black-listed me. This exercise has just reinforced my earlier comments.
No, this business has too many drawbacks.
19 Dec 2015, N A M.
Product use: 6 months or more
Very professional. Both listened to me and explained carefully to me the pros and cons and what solution would suit me best.
Followed up my first visit, with fittings and lots of after sales care. The best thing that suited me after the hearing aids, was a Phonak phone that talks to both of my hearing aids at once. Excellent. :-)
I think the main thing with any hearing aid advice etc is a good / professional audiologist.
Yes they did recommend the hearing aids of their parent / partner company but they did justify this with a discussion about quality of product and speed of service, should that ever be needed. The price was high but was followed up with lots of free after sales support / adjustments etc.
Yes, I recommend this business.
17 Oct 2015, Wal Marshall
Product use: 6 months or more
*Note from Consumer*
Our advisers have followed up with Wal. He's requested a copy of Triton's free independent guide to hearing aids. This includes information about a range of hearing aids that are not manufactured by Triton's parent company. Triton also sells a range of hearing aids, not just those they manufacture.
Fairly hard sell in my experience. Public offers of free independent hearing aid test data dissolved when i asked for it.y advised that "it would be too complicated for you to understand" even when I advised i was a professional consulting engineer.
Triton along with all the "big chain" hearing clinics only offer their own vastly overpriced limited choice of hearing aids. Definitely shop around and after costly experience i would recommend including any independent hearing clinics in your area.
Maybe, it depends on what you're after.