Updated 16 Jan 2018
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Overall score includes:
Taste (60%): We assessed crema colour and thickness as well as the coffee's aroma, flavour, mouth-feel and aftertaste.
Ease of use (20%): Based on convenience of water container and filter, controls, exterior cleaning and operating the unit.
Milk frothing (15%): Evaluated froth quality and ease of using the frothing mechanism.
Temperature consistency (5%): Assessed consistency of temperature across 4 cups of coffee.
Price is from a January 2018 survey.
18 Aug 2018, Caroline S.
Product use: 6 months or more
Easy to use and we preferred the capsule coffee as strength of coffee much better.
Never could get dial up very far for good strength when using ground coffee and contacted Sunbeam but still no good result. Shame as bought this model on the hope of using both capsules and ground coffee.
Maybe, it depends on what you're after.