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POA = price on application. Some manufacturers don't supply RRPs for their heat pumps, citing the wide variation in installation costs depending on location of indoor and outdoor units. For these brands, prices (unit+installation) are only available from brand-accredited installers, who will usually provide a free, no-obligation quote.
Before using our database to choose the right model for your home, it’s essential to work out the required heating capacity (kW) for your home. The best way to do this is to use our calculator or enlist the services of an experienced heat pump installer. A top-scoring model won’t be able to keep your home at a healthy temperature if it’s too small for the job.
Smaller heat pumps are more efficient than bigger ones. Our scores take this into account, so a model that scores highly for heating efficiency will have a COP that’s higher than average for a model of its size. A score of 7.0 indicates the average result for a model of that heating capacity (kW). The same applies for noise scores, so a large model scoring 7.0 for indoor noise will be louder than a small model which also scored 7.0 – use the dBA figures if you want to know how models of different sizes compare.
Our low-temperature performance score is based on the difference between the standard kW heating capacity (measured at 7°C) and output at 2°C (the H2 rating), the prime temperature for frost formation. It also considers whether the model’s earned the Energy Star mark, which requires heat pumps to demonstrate efficient low-temperature performance.
16 Sep 2017, Trevor C.
Product use: 6 months or more
It cooled our very sunny lounge quickly on hot summer days. It also quickly heated 2 rooms in the cooler days of autumn and winter.
BUT every day after two hours of operation on "heat" mode it goes into a different cycle and pumps out cool air, so much so that we would be reduced to sitting with blankets over us to keep ourselves warm. Our installer tried all sorts of things to avert this, and got a Daikin technician to test the unit on his computer, he said it was operating correctly but wouldn't wait to test it at the crucial 2 hour mark.
No, this product has too many drawbacks.
11 Aug 2016, Colin P.
Product use: 1 month or less
Easier to use compared to the in-laws Fujitsu, including the user guide. The features are all useful, including the oscillating flaps and louvres. We sourced the unit from a reputable local installer, it was installed at a reasonable price (after a quote) and they stand behind their products and work.
Yes, I recommend this product.
This information is available to Consumer members only.