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09 Jul 2017, Shawn L.
Product use: 6 months or more
I had to make a combined house and contents claim a few years ago after a burglary. They helped arrange an emergency locksmith at midnight to seal the broken door. I only had to pay one excess ($400) since both policies were with them. Technology product replacements were provided thru Noel Leeming. Overall quite happy with how they took care of me. You can now lodge a claim on their mobile app, so no queueing up in person or waiting in a call.
I recently had a minor benchtops oven fire and tried to claim. It was a bit of a hassle as they wanted an independent assessment of the damage even after detailed incident report and photos were provided. I decided not to proceed with the claim. Plus, I now realise their house policy excess is on the higher side.
Maybe, it depends on what you're after.
ve a look at all our house and contents insurance policies. You can compare several to find out what they provide.
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