Updated 5 May 2017

The Co-operative Bank

Asset Care Home Care and Asset Care Contents

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Key data


Independent complaints organisation
Insurance & Savings Ombudsman
Sum insured or full replacement?
Sum insured only


Standard excess - house
Standard excess - contents

Main cover - house

Personal liability - house policy
Up to $1 million
Temporary accommodation
Up to $11,250 per residential dwelling
Recreational features
Up to $40,000
Retaining walls
Up to $20,000

Additional cover - house

Blocked water or sewage pipes
Up to $125 (no excess)
Hidden gradual damage caused by internal water pipe, waste pipe or cylinder
Up to $1125
Keys and locks
Up to $1125 (no excess)
Initial re-establishment costs
Post-event inflation protection
Up to 10%
Reduced excess for glass or sanitary fixtures
Yes ($250 excess applies)

Main cover - contents

Personal liability - contents policy
Up to $1 million
Temporary accommodation for homeowners following loss
Up to $11,250; doesn’t include pets
Temporary accommodation for tenants following loss
Up to $11,250; doesn't include pets
Removal, return and storage of contents following loss

Specific items

Present value up to $1125
Present value
Cameras and accessories
Replacement value up to $1125
Carpets and floor coverings - unfixed
Replacement value
Clothing and footwear
Present value
Collections (eg stamps)
Up to $2250 per collection
Computers and computer software
Replacement value for computers; present value for software
Credit card cover
Jewellery and watches
Present value up to $1125 per item
Mobile phones
Replacement value
Up to $325
Motor vehicle parts and accessories
Sporting equipment
Present value (not covered while in use)
Works of art
Replacement value up to $1125

Additional cover - contents

Hidden gradual damage caused by water pipe, waste pipe or cylinder
Up to $1125
Home office and professional equipment
No (not covered at home or outside home)
Keys and locks
Up to $1125 (no excess)
Moving contents to a new address

Have a look at all our house and contents insurance policies.

View all house and contents insurance policies