Updated 11 Mar 2016

Countdown

Pet Insurance Basic

Snapshot: Countdown Pet Insurance Basic is underwritten by Southern Cross Benefits. Is it the cat’s pyjamas?

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Details

Policy

Plan type
Basic
Underwriter
Southern Cross Benefits
Underwriter’s strength rating
A+ (Standard & Poor’s)
Independent complaints resolution service

Insurance and Financial Services Ombudsman

Cooling-off period

14 days

Maximum yearly limit

$3000

Excess ($)

25%

Limitations

Eligible age for application

From 8 weeks to 7 years

Stand down period, illness

21 days

Stand down period, other

90 days for cruciate ligament damage

Ongoing treatment of chronic conditions covered?

Up to $3000 only

Cover

Cover if your cat dies

n/a

Cover if your dog dies

n/a

Inherited conditions covered

Inherited conditions covered; congenital conditions not covered

Vaccinations and routine care

$25 each year for jabs or check-up (no excess); optional routine care package available

Dental care

Optional dental care package available

Alternative treatments

Included under optional routine care package

Advertising/rewards for missing cat

n/a

Advertising/rewards for missing dog

n/a

Straying or theft

n/a

Boarding fees for cat

n/a

Boarding fees for dog

n/a

Holiday cancellation

n/a

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