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Ease of use takes into account: installation, configuration and normal day-to-day use of the software as well as clarity/simplicity of the user interface. We also look at the user help such as guidance, help menu and options and updating the software.
System impact includes assessment of the software’s use of disk space and memory plus its effect on boot time and on common tasks such as program launch and use, file use, copying and conversion.
13 May 2017, Michelle G.
Product use: 3 - 6 months
That it did total security
I got repeated database update errors, with the result that my database definitions became outdated. The advice from technical support, in both cases (about 3 months apart) was to uninstall the product and reinstall. I don't understand how database files can be so corrupted that it requires uninstallation and reinstallation of the complete product. I've uninstalled this software and have shifted to a replacement, even though I have 90 days left on my licensing.
Another issue - licensing. It is difficult to find and then use the "stop auto renewal" for the product.
No, this product has too many drawbacks.
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