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We can provide expert advice if you’ve got a problem with a faulty product, received shoddy service or been misled by a retailer.
Our Consumer Advice Line is available to help members with any consumer-related issues. The hours are 8.30am-4.30pm, Monday to Friday.
Our expert advisers can explain your rights and help you resolve problems with a retailer or service provider. If you don’t have any rights under consumer law, we’ll explain why.
Please note: the Consumer Advice Line is not available to those with a Digital Pass or Business account. You need to be a member to access our advice line. Join here.